# No se pudo imprimir el comprobante

En caso de tener alguna de estas alertas

[![Imagen de WhatsApp 2024-11-25 a las 14.01.50_9acc49bd.jpg](https://aranduka.junjuis.com/uploads/images/gallery/2024-11/scaled-1680-/54Nimagen-de-whatsapp-2024-11-25-a-las-14-01-50-9acc49bd.jpg)](https://aranduka.junjuis.com/uploads/images/gallery/2024-11/54Nimagen-de-whatsapp-2024-11-25-a-las-14-01-50-9acc49bd.jpg)

[![Imagen de WhatsApp 2024-12-01 a las 21.17.25_12f50a75.jpg](https://aranduka.junjuis.com/uploads/images/gallery/2024-12/scaled-1680-/imagen-de-whatsapp-2024-12-01-a-las-21-17-25-12f50a75.jpg)](https://aranduka.junjuis.com/uploads/images/gallery/2024-12/imagen-de-whatsapp-2024-12-01-a-las-21-17-25-12f50a75.jpg)

[![Imagen de WhatsApp 2024-12-01 a las 21.17.38_c772f04d.jpg](https://aranduka.junjuis.com/uploads/images/gallery/2024-12/scaled-1680-/imagen-de-whatsapp-2024-12-01-a-las-21-17-38-c772f04d.jpg)](https://aranduka.junjuis.com/uploads/images/gallery/2024-12/imagen-de-whatsapp-2024-12-01-a-las-21-17-38-c772f04d.jpg)

Haremos el siguiente proceso:

1. click derecho en la barra de tareas
2. ingresamos al administrador de tareas

[![image.png](https://aranduka.junjuis.com/uploads/images/gallery/2024-11/scaled-1680-/Am4image.png)](https://aranduka.junjuis.com/uploads/images/gallery/2024-11/Am4image.png)

3\. ingresamos a servicios

4\. Buscamos el servicio "cola de impresión" o "Spooler"

[![image.png](https://aranduka.junjuis.com/uploads/images/gallery/2024-11/scaled-1680-/KHUimage.png)](https://aranduka.junjuis.com/uploads/images/gallery/2024-11/KHUimage.png)

[![image.png](https://aranduka.junjuis.com/uploads/images/gallery/2024-11/scaled-1680-/kO6image.png)](https://aranduka.junjuis.com/uploads/images/gallery/2024-11/kO6image.png)

5\. procedemos a darle click derecho e iniciar el servicio.

[![image.png](https://aranduka.junjuis.com/uploads/images/gallery/2024-11/scaled-1680-/RxSimage.png)](https://aranduka.junjuis.com/uploads/images/gallery/2024-11/RxSimage.png)

6\. apagar y prender la impresora.

7\. Reimprimir el comprobante en caso de que se haya generado y no se encuentre en el kude.